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All your questions, clear answers

Over 100 answers on security, timelines, payment and our services. BoostFollowers.io has supported 50,000+ clients since 2011, you’re in the right place.

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Discover BoostFollowers

Essential information about the platform, its history and team.

What is BoostFollowers.io?
BoostFollowers.io is a social growth platform that allows you to buy in just a few clicks followers, likes, views, subscribers and reviews for all your social networks: Instagram, TikTok, YouTube, X (Twitter), LinkedIn, Facebook, Spotify, Twitch and many others. Over 50,000+ creators, agencies and brands have trusted us since 2011 to accelerate their online visibility, simply and securely.
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How long have you been around?
We have been operating continuously since 2011, which is over 15 years of expertise on social networks. This stability is rare in our sector: in our early days, Instagram hadn’t yet been acquired by Facebook and TikTok didn’t exist. This longevity means a proven infrastructure, experienced teams and tested processes across all platform evolutions.
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Who is behind BoostFollowers.io?
BoostFollowers.io is published by DIGIKETING LTD, an international company specializing in digital marketing. Our team brings together over 30 social media experts who operate the service from its creation and master every link in the chain: infrastructure, catalog, support, billing. All legal information is available on our Legal Information page.
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How many clients trust you?
Over 50,000+ clients use BoostFollowers.io every year, creators, influencers, marketing agencies, e-commerce stores, artists and international brands. In total, over 2.8M+ deliveries have been completed on our platform. Our average customer rating is 4.7/5 over more than 2,500 verified reviews.
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Which platforms can I order from?
Our catalog covers the 17 major social networks: Instagram, TikTok, YouTube, X (Twitter), Facebook, LinkedIn, Spotify, SoundCloud, Twitch, Pinterest, Snapchat, Telegram, Discord, WhatsApp, Threads, Vimeo and reviews (Trustpilot, Google). In total over 200 services are available: followers, likes, views, subscribers, plays, comments, shares, watch hours, etc. Discover the complete catalog on our Services page.
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Why choose BoostFollowers.io over competitors?
Four concrete reasons:
1) operating since 2011,
2) more than 200 services in one platform,
3) human support seven days a week, and
4) highly competitive prices. You also get downloadable invoices and deposits by bank transfer or many cryptocurrencies.
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Are you available in my country?
Yes. The interface is available in 14 languages, with deposits by SEPA transfer, international USD wire, or crypto. The secure checkout supports Bitcoin, Ethereum, USDT, USDC, Solana, and many other assets across multiple networks.
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Service Selection

Find the right service by platform, based on your objective.

What services do you offer for Instagram?
Our Instagram catalog is one of the most comprehensive on the market: followers (french, international, premium), likes, views on reels and IGTV, story views, personalized comments, saves, shares, and even post impressions. All start within minutes and are delivered progressively for natural growth. See all Instagram services.
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What services do you offer for TikTok?
Complete TikTok catalog: followers, likes, video views, shares, personalized comments, saves, and live viewers for your livestreams. Our infrastructure naturally follows TikTok’s algorithmic evolutions to remain effective over time. Discover the TikTok catalog.
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What services do you offer for YouTube?
On YouTube we offer: subscribers (channel), video views, likes, personalized comments, watch hours (highly requested to reach 4,000 hours for monetization), shorts views, and live viewers for your livestreams. All our YouTube services are designed for progressive and lasting growth. See the YouTube catalog.
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What services do you offer for Spotify?
Spotify catalog dedicated to artists: plays (streams) on tracks and albums, profile followers, monthly listeners, saves, playlist followers, and placement of your track in active playlists. Perfect for launching a new single or boosting an already released track. See the Spotify catalog.
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What services do you offer for SoundCloud?
On SoundCloud we offer: plays (listens) on tracks, likes, reposts, comments, and profile followers. All services are compatible with both free and premium SoundCloud accounts. See the SoundCloud catalog.
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What services do you offer for Twitch?
For Twitch we offer: channel followers, live viewers (available with different durations), active chat bots to animate your livestreams, views on clips and VODs. Perfect for maintaining visibility in your category during your streams. See the Twitch catalog.
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What services do you offer for Facebook?
On Facebook: page likes, page or profile followers, post likes, personalized reactions (heart, laugh, etc.), comments, shares, and video views. Also available for groups and events. See the Facebook catalog.
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What services do you offer for X (Twitter)?
On X (formerly Twitter): followers, likes, retweets, personalized comments, video tweet views, impressions, and bookmarks. Perfect for amplifying a thread’s reach or credibilizing an account. See the X catalog.
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What services do you offer for LinkedIn?
On LinkedIn: connections / profile followers, company page followers, likes on posts and articles, professional comments, shares, and post views. Particularly useful for B2B agencies, recruiters and personal branding. See the LinkedIn catalog.
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What services for Pinterest, Snapchat, Threads, Telegram, Discord, WhatsApp, Vimeo?
All these networks are covered. Pinterest: followers, repins, likes.
Snapchat: followers, views.
Threads: followers, likes, replies.
Telegram: channel/group members, views, reactions.
Discord: server members (online or offline).
WhatsApp: channel members.
Vimeo: followers, views, likes. Discover the complete catalog.
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Are your followers real?
Yes, we offer several quality levels, including 100% real and active profiles (Premium, HQ, VIP) and more budget-friendly standard profiles. The quality level is clearly indicated on each service sheet, so you can choose with full transparency based on your budget and objective. For a personal account or an account you want to monetize, we recommend Premium or Real profiles.
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Can I target a country or language?
Yes, on most platforms, geo-targeted services are available: French, American, Brazilian, Italian, German, Spanish followers, etc. Filter the catalog by keyword (e.g.
"french Instagram followers") to find them. For Trustpilot/Google reviews, our team automatically analyzes the target page to adapt the reviewer country and language.
Explore geo-targeted services.
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Is a minimum quantity required?
Each service has its own Min/Max range, indicated on the product sheet. Most services start at very accessible quantities (sometimes 50 or 100 units) so you can test.
You can then freely adjust the quantity within the proposed range. No commitment, no subscription, you only pay for what you order.
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What quantity should I order for visible results?
It depends on your current account and objective. As a guideline: to give weight to a new Instagram profile, 1,000 to 5,000 followers is a credible threshold.
For a viral post, 10,000+ likes start to be noticed. For Spotify, 5,000-10,000 streams per track attract algorithm attention.
Our support can advise you based on your case, don’t hesitate to contact us before ordering.
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Can I request a service not in the catalog?
Of course! Our catalog expands every week based on customer requests.
On the Services page, at the bottom, you’ll find a "Request a service" form. Describe precisely what you’re looking for: we review each request within 48 business hours and let you know as soon as it’s live.
It’s free and with no commitment.
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Do you have packages with price discounts?
Yes, most of our services offer automatic volume discounts. The larger the quantity ordered, the lower the unit price.
The tiers are displayed directly on the service sheet, and the discount applies automatically at checkout. Ideal for agencies and recurring creators.
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Account Security

Everything you need to know to order with peace of mind.

Can your services get my account banned?
No. Our methods are designed to respect platform limits and reproduce natural behavior: progressive delivery, diverse profiles, no suspicious spikes.
Over 50,000+ clients have used our services since 2011 without notable incident. You can order with complete confidence.
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Do you ask for my password?
Never. We don’t request password, two-factor authentication, or admin access to your account. The only thing we need is the public link of your profile or post. Your account remains 100% yours at all times.
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Does my profile need to be public?
Yes, your account or post must be publicly accessible when we process your order, so our systems can reach it. You can then set your account back to private, the delivered items will remain. Tip: if you order regularly, keep the account public, it’s also better for your organic growth.
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Can my content be removed by the platform?
It’s extremely rare and independent of our services. Social networks may occasionally moderate content for editorial reasons (reporting, copyright, etc.), but our deliveries don’t increase this risk. If a post is removed during delivery, contact support: we’ll adapt the order to another link if possible.
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Do your methods comply with Instagram, TikTok, YouTube terms?
Yes, our infrastructure is designed to remain compatible with normal platform usage. Progressive delivery, diverse profiles, no aggressive scripts. That’s also why our services remain stable long-term: 2011 of continuous operation is proof our approach works.
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How many followers or likes should I order at once?
You can order any quantity within the Min/Max range of each service, we automatically manage progressive delivery (drip-feed) to respect your account’s natural pace. For a new profile, starting with 500-2,000 units is a good entry point. For an established account, you can safely go up to tens of thousands.
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Is there a cooldown between 2 orders on the same profile?
No cooldown required on our side, you can chain multiple orders the same day. For growth that appears most natural, we recommend spacing out large boosts a bit (a few hours between 2 large orders on the same post, for example). But it’s an optimization, not an obligation.
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Are your services detectable by anti-bot tools?
No, we use sources and methods that aren’t flagged by third-party analysis tools (HypeAuditor, Modash, etc.). Our progressive approach and use of diverse profiles make ratios credible. That’s why many agencies and brands have worked with us for years.
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What if Instagram removes the delivered followers?
You’re covered. If you notice abnormal decline within 30 days of your order, we proceed with free redelivery (refill) without any complicated process, just open a support ticket. It’s our stability guarantee, valid on most of our services.
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My account is shadow banned, can your services help?
Shadow ban is typically lifted within days by the platforms themselves. A targeted boost (likes, views, comments) on your most recent posts can send a positive engagement signal to the algorithm and accelerate recovery.
Our personalized comments and views are particularly useful here. Our support can advise you on the right mix for your situation.
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Can I order for an account that’s not mine?
Yes, many of our clients are agencies, community managers or consultants who manage their own clients' accounts. No problem: you just need the public link of the profile or post. You keep control over billing and tracking from your client space.
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Order & Delivery

How to place an order, track delivery and understand the entire process.

How do I place my first order?
It is simple:
1) create your account,
2) fund your balance from 56 $ by bank transfer or crypto,
3) select a service and paste the relevant public link, and
4) confirm the order.
Create a free account.
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How long does an order take?
Delivery starts within minutes after validation for the vast majority of our services. Total time then depends on the service and quantity: a few minutes to a few hours for small quantities, up to 24-72 hours for very large volumes (delivered in drip-feed for natural effect). The estimated timeline is specified on each service sheet.
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How do I track my order progress?
All your orders are accessible from the My Orders section of your client account: real-time status, progress bar, initial quantity, amount remaining, and email notifications at each major step. You can also click on an order to see delivery details.
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What do the statuses Pending / Processing / Partial / Completed / Cancelled mean?
Pending: order created, in processing queue (editable / cancellable).
Processing: sent to delivery system, starting.
Partial: part delivered, rest in automatic redelivery.
Completed: everything delivered.
Cancelled: order stopped and balance fully re-credited.
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Can I cancel or modify an order?
Yes, as long as the order is Pending, you can cancel it with one click from your account: the balance is immediately re-credited. Once the order moves to Processing, cancellation is no longer possible (because delivery has started with our technical partners). For specific issues, contact support, we always find a solution.
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What if delivery doesn’t start?
Very rare, 99% of our orders start within minutes. If after 30 minutes your order is still "Pending", open a support ticket from your account: our team checks immediately and unblocks it quickly. You don’t have to do anything else, and the order always comes through.
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My order shows Completed but I see less, what should I do?
No worries, open a support ticket and our team will proceed with a free refill of the difference within 24 hours. This guarantee applies for 30 days after your order on most of our services. It’s our stability commitment.
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What is drip-feed?
Drip-feed is delivery spread over time, in small regular doses, rather than all at once. For example, 10,000 views delivered progressively over 24 hours instead of 5 minutes.
This method reproduces natural organic growth, it’s best for your account’s stability. Drip is applied automatically on services that need it.
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Can I order the same thing multiple times on the same post?
Yes, you can order the same service on the same link as many times as you want, or use the "Order again" button from your account to save time. Small tip: for the most natural effect, space your orders a few hours apart.
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How do I place multiple orders at once?
Our Bulk Order feature lets you process up to 500 lines in a single submission (service_id|link|quantity format, one order per line). Perfect for agencies or creators with multiple accounts.
Daily limit is 5,000 orders per account, more than enough for 99% of cases. Access bulk ordering.
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Why is my order Partial?
Partial status means part of your order has been delivered and an automatic redelivery is underway for the rest. You don’t need to do anything: our system handles this automatically and the order will move to "Completed" once everything is done. If the remainder can’t be delivered, the corresponding balance is credited pro-rata.
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How long does a refill take?
A refill (redelivery) is generally complete within a few hours to 48 hours, depending on the service and target platform. For most, it’s invisible and automatic: you simply see the order move from "Partial" to "Completed". No action needed from you.
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Is there a guarantee on how long followers last?
Yes, most of our services come with a 30-day guarantee: if abnormal decline occurs within this timeframe, we provide free redelivery. Some premium services even offer extended guarantees (60 or 90 days). The exact duration is specified on each service sheet.
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Payment & Balance

How to fund your balance, payment methods, invoices.

How does the prepaid balance work?
BoostFollowers.io operates with a prepaid balance: you fund your account once (starting from 56 $), then each order deducts the corresponding amount, instantly, without going through payment each time. It’s simpler, faster, and saves you repeated banking fees.
Your balance stays active as long as you use it. Fund my balance.
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What is the minimum deposit?
The minimum deposit is 56 $ and the current standard limit is 11000 $ per deposit. Contact us before payment if you need a higher amount. You can top up your balance from My Balance.
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What payment methods do you accept?
We accept three payment families: SEPA transfers in EUR, international wires in USD, and cryptocurrencies. The secure checkout lets you choose Bitcoin, Ethereum, USDT, USDC, Solana, and many other assets and networks.
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How do I pay by international transfer?
For international USD transfer: from your My Balance section, choose the amount and International Transfer option. You get DIGIKETING LLC account details (Choice Financial Group, USA) with routing number, account number and payment reference to mention. Balance is credited upon receipt (typically 1-3 business days depending on your sending bank).
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How do I pay with cryptocurrency?
From My balance, choose crypto payment and continue to the secure checkout. Select an available asset and network, then send the exact amount shown.
Your balance is credited automatically after confirmation. If the gateway is temporarily unavailable, direct USDC payment may be offered as a fallback.
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Which cryptocurrency and network should I choose?
Only use an asset and network pair displayed at checkout. Fast networks such as Solana, Polygon, Arbitrum, or BSC are generally cheaper than Ethereum, but availability and fees can change. Always verify both the asset and network before sending.

See also

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How long before my deposit is credited?
Crypto payments are usually confirmed within minutes, depending on the asset, network, and congestion. SEPA transfers take a few hours to one business day, while international USD wires take one to three business days. We email you as soon as the balance is credited.
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Why must I send the exact crypto amount shown?
The provider calculates a precise amount in your chosen asset to match the payment to your deposit. Send that exact amount on the correct network. In the rare direct-USDC fallback, a few decimal places may also act as a unique identifier.
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Can I pay by credit card?
Not currently. We prioritize bank transfers and crypto payments because they keep fees lower and help us maintain competitive prices. Card payments remain under review.
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Can I pay by PayPal?
Not currently. PayPal would add fees that could affect pricing. Bank transfers and the many supported cryptocurrencies remain available from your account.
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Are there deposit fees?
We do not add a fee to the advertised balance amount. Your bank, the payment provider, or the blockchain network may apply its own charges. Check the cost for your chosen asset and network before sending.
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Can my balance be refunded?
Balance is prepaid credit designed to be used on the platform. If an order has an issue, we always solve by redelivery or pro-rata balance credit, the fastest solution for you.
In truly exceptional cases, our support can explore alternative solutions on a case-by-case basis. Contact us and we always find an arrangement.
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Does my balance expire?
Your balance stays active as long as you use your account, login, deposit or order activity. There’s no expiration as long as the account is alive.
Our tip: before long inactive periods, use your balance to boost an account you manage. And if you decide to close your account, remember to spend your remaining balance just before.
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Currencies & Markets

EUR, USD, and cryptocurrencies: how your balance works.

What currency are prices displayed in?
By default, prices display in the currency for your zone: euros (€) for SEPA countries (France, Germany, Italy, Spain, Netherlands, etc.), US dollars ($) for other zones. You can change the display currency in your preferences once logged in.
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Why do I see $ when I’m in France?
This can happen if you changed your currency preferences in settings, or if you access the site with a non-European language/IP. To switch back to euros: log in, go to Settings and select EUR. Change is instant across the site.
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Can I change the displayed currency?
Yes, from your Settings, you can choose display currency between EUR and USD. Change is immediate and affects display only: your internal balance stays in euros, and conversion to display currency happens automatically at ECB rate.
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Is balance automatically converted?
Your internal balance is held in euros. USD wires are converted when confirmed. For crypto payments, the deposit amount is fixed in EUR and the secure checkout automatically calculates how much to send in the selected asset.
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Is there an exchange loss?
We do not add an exchange-rate margin to the advertised balance amount. Provider or network costs may still apply on the payment side; the exact amount to send and balance to be credited are shown before confirmation.
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Can I use EUR, USD, and multiple cryptocurrencies on the same account?
Yes. You can alternate between SEPA, international wire, and any cryptocurrency available at checkout. All deposits are consolidated into the same internal EUR balance.
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What currency are my invoices in?
Invoices are issued in euros, DIGIKETING LTD's reference currency, and show the EUR amount credited or spent. The crypto asset and network details remain available in your payment history.
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Reviews & Comments

Trustpilot, Google, personalized comments on social networks.

How do I order Trustpilot or Google reviews?
Very simple: from the catalog, choose "Trustpilot Reviews" or "Google Reviews" service, provide the target link and desired number of reviews. After payment, you provide texts (or our AI writes them for you) directly from the order sheet. Our team then manually publishes reviews with care for a natural look.
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Do I need to provide review texts?
Yes, you provide texts after payment, directly from your order sheet (one review per line). You keep full control over the message broadcast about your brand. If you need inspiration, our free AI generator writes natural texts in under 30 seconds based on your business context, you can then freely edit them.
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Can AI write the reviews for me?
Yes, an AI generator is built-in free with each review order. You simply provide context (e.g.
"Italian restaurant in Lyon", "B2B web agency") and AI produces varied, natural reviews coherent with your business in under 30 seconds. You can review, edit, validate, you decide in the end.
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How long does review delivery take?
Trustpilot and Google reviews are published manually by our teams, with particular care to respect natural rhythm and pass platform anti-spam filters. Delivery typically spreads over a few days to 2 weeks depending on quantity ordered, a timeline that guarantees quality and stability. You’re notified by email at each major step.
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Can my reviews be deleted by Trustpilot or Google?
Rare but possible: Trustpilot and Google regularly moderate reviews (sometimes even 100% authentic real customer reviews), and their criteria evolve. That’s why we offer a redelivery guarantee: if a published review gets removed, we republish it free. You’re covered.
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Can I choose the country or language of reviewers?
Our team automatically analyzes the target page (your Trustpilot/Google listing) to adapt reviewer country and language to your real clientele. For example, a restaurant in Marseille gets French-language reviews from French profiles, an international listing gets a coherent mix. This adaptation is included, you don’t need to specify.
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What’s the difference between reviews and comments?
Reviews = published on third-party review platforms (Trustpilot, Google Business, TripAdvisor), visible in Google SERPs and impacting your online reputation. Comments = published directly on your posts (Instagram post, YouTube video, tweet) to increase visible engagement. Both services available with very different objectives.
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How do I order personalized comments?
For Instagram, YouTube, TikTok, Facebook or X: choose "Personalized Comments" service on Services page, paste your post link, and provide your texts (one per line) or let our AI write them free. Comments are published progressively by diverse profiles for a natural effect.
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Guarantees & Refunds

Our commitments if something unexpected happens, you’re covered.

What if my order isn’t delivered?
You’re fully covered. For 30 days after your order, if delivery is incomplete or doesn’t hold, we provide free redelivery or pro-rata balance credit. Just open a support ticket, our team handles it within hours.
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What’s your response time if there’s an issue?
Our support responds within hours, 7 days a week, including weekends and holidays. For urgent questions, open a ticket with "urgent" mention, it’ll be priority handled. You always get a response from a real team member, never a bot.
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How do I open a support ticket?
Log in to your account, then click Support in the menu, create a new ticket in a few clicks, attach screenshots if needed, and track all ongoing conversations. You also get our responses by email so you don’t miss anything.
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Do you have a satisfaction guarantee?
Yes, we guarantee every order is delivered as promised. If there’s an issue, our default approach is redelivery or pro-rata balance credit, letting you reuse the amount immediately.
In truly exceptional situations, our support explores alternatives. Our team always finds an arrangement with you.
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What if I see a drop on my account?
No stress, our services come with automatic 30-day refill (60 or 90 days on some premium services). If abnormal decline occurs within this period, open a support ticket: we provide free redelivery without any complicated process. Our stability commitment is real.
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How long for balance refund?
Balance credit is instant once our team validates your case (cancellation, partial delivery, pro-rata refill). You see the transaction immediately in your transaction history, and balance is usable right away for a new order.
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Account & Personal Data

Creation, security, GDPR, deletion: everything about your personal space.

How do I create an account?
Registration is free and takes 30 seconds: an email, a password, and you’re done, no credit card needed, no commitment. You can then browse the catalog, create your first order, and fund your balance when ready.
Create my free account.
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Do I need to verify my email?
Yes, a confirmation link is sent to your address at registration. Click it to activate your account (you can do so in any browser, not just the registration one). If you don’t find it, check spam or request a resend from the login page.
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I forgot my password, how do I reset it?
Click Forgot Password on the login page, enter your email: a reset link is sent to you. For security, this link is valid 60 minutes. If you don’t receive it, check spam or contact support.
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How do I change my email address?
From your Settings section, Email field: enter the new address, confirm your current password. A validation email is sent to the new address (2-step anti-takeover process). Your old address also gets a security notification.
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How do I delete my account?
From your Settings, "Danger Zone" section: deletion is immediate and irreversible. Your personal data is anonymized per GDPR (your orders remain in our systems but without identifying info). Remember to use your remaining balance before deleting.
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What happens to my balance when I delete my account?
Remaining balance becomes inaccessible once account is deleted, that’s why we always recommend using up your balance before deletion. If you have a significant balance, contact support first: we can explore options (recommendation to someone, exceptional case transfer, etc.).
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Is my data sold?
Never. We don’t sell any personal data, share no lists, and do no third-party marketing. Your email is only for account-related communications (orders, support, invoices). All details are in our Privacy Policy, GDPR compliant.
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Where is my data stored?
Your data is hosted on servers in the European Union, protected by GDPR. We enforce strict privacy: encryption in transit, hashed passwords, internal audit logs. Full details in our Privacy Policy.
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Can I download my data?
Yes, from your My Orders, you can export your history as CSV anytime. Your invoices are also downloadable as PDF from the dedicated section. For a complete GDPR data export (all your data), just request from support, handled within 30 days per law.
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For Pros & Agencies

Solutions for marketing agencies, recurring creators and businesses.

Do you offer pro or agency accounts?
Yes, BoostFollowers.io is widely used by marketing agencies, community managers, social media consultants and brands managing their own clients' accounts. Our platform adapts perfectly: bulk orders up to 5,000 per day, volume discounts, compliant invoices, B2B support, and possibility of negotiated pricing on large volumes.
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Can I negotiate pricing?
For large volumes or recurring needs, yes, we offer custom negotiated rates. Contact support with your business type, estimated monthly volume and services of interest: we’ll propose a personalized pricing grid directly applicable to your account. Advantageous for agencies with thousands of euros monthly.
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Can I place bulk orders?
Yes, the Bulk Order feature processes up to 500 lines in one submission (service_id|link|quantity format, one order per line). You can place up to 5,000 orders daily per account, widely sufficient for 99% of cases. Access the tool.
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Are my invoices downloadable?
Yes, each deposit auto-generates a compliant PDF invoice, downloadable from Invoices section. Invoices include all legal info (DIGIKETING LTD, company number, address, sequential numbering), sufficient for accounting or justification. For EU pros, B2B reverse-charge mention per your status.
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Do you have an API?
Yes, a REST API is available to automate orders, track real-time statuses and feed your own dashboards (CRM, internal tools). Access is on-demand after use case validation. Contact us with your needs description, we quickly provide documentation and keys.
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What payment terms do you offer for pros?
Our model is 100% prepaid via balance, this lets us guarantee very competitive pricing and instant order start. You fund your balance once (e.g.
large monthly transfer), then manage orders as-you-go without re-paying each time. Perfect for agencies with monthly budgets.
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Affiliation & Referral

Earn 50€ for every friend you refer.

How does the referral program work?
Very simple: from your Referral space, get a unique personal link to share (social media, email, WhatsApp). Anyone signing up via your link becomes your referral.
When your referral reaches 50 $ in cumulative spending on the platform, you both get a 50 $ bonus to your balance. Completely automatic.
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What bonus for me? And the referral?
You both get 50 $ each, auto-credited to balance. Total 100 $ given per successful referral.
Bonus pays once referral reaches 50 $ cumulative spending (not necessarily one order). One of the most generous programs around.
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When do I get my bonus?
Bonus is credited automatically and instantly to your balance once your referral hits 50 $ cumulative spending (all orders combined). You also get a notification email. Nothing to do on your end, the system handles it.
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Can I refer unlimited people?
Yes, no limit on number of referrals. Some of our agency or influencer clients generate hundreds monthly through referrals. Only a very high ceiling exists in tens of thousands per account, virtually never reached in practice.
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Technical Support

How to reach us, in what languages, under what timelines.

How do I contact support?
Several options depending on your situation:
1) logged in, from your Support space = open a ticket with possible screenshots,
2) not logged in, from Contact page = form with your email,
3) direct email to [email protected]. Our team responds within hours, 7 days a week.
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Is support really 24/7?
Yes, our support team is active 7 days a week, including weekends and holidays. Off-hours (European night) may have slightly longer response times, but no ticket goes unanswered beyond a few hours. Mark it "urgent" in your ticket for priority handling.
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In what languages does support respond?
Our support team responds in all site languages: French, English, German, Italian, Spanish, Portuguese, Dutch, Turkish, Polish, Japanese, Indonesian, Swedish, Danish, Norwegian. Write us in your preferred language, we adapt. For unsupported languages, we use professional translation.
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I didn’t get a support response, what should I do?
Three things to check:
1) check your spam / promotions (our email might land there on first exchange),
2) make sure you verified email at signup (otherwise notifications don’t send),
3) log in to your Support space where all responses are visible even if email didn’t arrive. If nothing shows, email from another address, we respond immediately.
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Our team responds within a few hours, 7 days a week. Ask your question, we’re here to help you boost your presence with confidence.

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